Shipping & Returns
Shipping Policy
Upon your order being complete:
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I will have it packaged and to the post office within 3 business days.
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You will an email confirmation with a tracking number.
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Each piece is shipped with full insurance coverage.
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All Orders:
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It will arrive in a secured package to ensure there is no damage to your piece. If there is, please see the FAQ's page
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*With custom pieces, I invest hours and take great care with each one so they do take time. I can promise that I will be working diligently on them to keep the orders rolling through while keeping quality as the highest priority.
Return & Exchange Policy
Non-custom pieces:
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Within 7 days of the return of the non-damaged product purchase a refund of your money will be added using the payment method originally used.
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If shipped, and the piece is damaged upon arrival, please take and send a picture to me of the damaged piece within 24-hours of your receiving it so I can refund or send a replacement of the product as soon as possible.
Custom orders:
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Non-refundable due to their personalized nature.
